Altus launches vulnerable customer training tool  

Fintech and consulting firm Altus has launched a pre-recorded video training series for financial services professionals on how to work with vulnerable customers.


350 advisers sign up to client vulnerability charter 

More than 350 financial advisers have pledged to adopt the Financial Vulnerability Taskforce Charter in its first two weeks since launch.


Financial Planners ramp up focus on vulnerability

One in three Financial Planners (33%) have reviewed or increased the checks they make on older customers to ensure they are not vulnerable, according to a new report.


FCA urges firms to improve on helping vulnerable consumers

The financial services sector is failing to fully cater for the needs of vulnerable consumers seeking help, the FCA has said. Read more...

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