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  • FCA will make firms simplify information for consumers

    The FCA has set out its next steps on Consumer Duty, publishing proposals that aim to simplify communications about savings accounts.

  • Advisers have 75% completed Consumer Duty changes

    Financial adviser firms have, on average, completed 75% of their Consumer Duty transformation changes, according to a new survey.

  • PFS publishes Consumer Duty good practice guide

    The Personal Finance Society has produced a new good practice guide for the Consumer Duty, consolidating key resources for financial advisers.

  • FCA and ICO to investigate Consumer Duty and AI

    The FCA and ICO will investigate whether the Consumer Duty and other factors are potentially slowing down the development of AI in the regulated sector.

  • FCA confirms axe for Consumer Duty Champions

    The FCA confirmed this week that its requirement for regulated firms to have ‘Consumer Duty Champions’ has been axed.

  • Consumer Duty 'major influence' on advice practice

    New data revealing that ‘target market’ was the most crucial factor for MPS selection in 2024 suggests that Consumer Duty is having a considerable influence on adviser practice.

  • Average client portfolio size up 17% in a year

    The cost and complexity of new financial regulations, such as the Consumer Duty, are pushing financial advisers to increase minimum client portfolio size to maintain profitability.

  • Editor’s Comment: Why planners are (wisely) moving upmarket

    Financial Planning continues to evolve and it’s clear that due to a number of pressures - and opportunities - many planners are shifting their focus to more upmarket clients with bigger portfolios.

  • FCA to consider targeted support for pension savers

    The FCA has revealed that its Consumer Duty priorities for the coming months will include looking at targeted support for pension savers.

  • Advisers frustrated at lack of Consumer Duty progress

    More than a third of advice firms believe there has been no progress towards the Consumer Duty’s products and services outcome.

  • Consumer Duty Alliance launches free diagnostic tool

    The Consumer Duty Alliance, the not-for-profit industry group supporting advisers with their duty commitments, has launched a free diagnostic tool.

  • FCA promises to cut Consumer Duty duplication and confusion

    The FCA has given one of its strongest hints yet that reform of the Consumer Duty is on the way and what direction it might take.

  • Editor’s Comment: A Duty to be proportionate

    The FCA gave the broadest hint yet this week that it is ready to reform the Consumer Duty and cut out some of the unnecessary red tape.

  • Platform losses are not an excuse to keep cash interest - FCA

    Some investment and SIPP providers have been retaining interest earned on cash-holdings to subsidise loss-making platforms, according to an FCA study published today.

  • Exclusive: Consumer Duty 'reducing' access to advice

    Nearly three in 10 Financial Planners (28%) surveyed in an exclusive poll for Financial Planning Today say they have cut the number of clients they serve as a result of the Consumer Duty.

  • Sheldon Mills, executive director of consumers and competition at the FCA

    FCA outlines stronger protection for consumers 

  • FP Today Editor Kevin O'Donnell

    Editor’s Column: A question of trust

  • Liz Field, chief executive of PIMFA, said concerns around the new Consumer Duty is indicative of a long-standing criticism the trade body has of the FCA

    PIMFA calls for Consumer Duty clarity

  • John Moret

    Moret calls on FCA for customer care measurement

  • FCA's new Consumer Duty changes

    FCA plans new Consumer Duty for firms

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