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  • FCA HQ in London

    FCA rejects allowing more SMEs complaint rights 

  • FOS website

    FOS publishes plans to charge CMCs

  • FOS Business Plans and Budget

    BSPS cases set to decline in 2024 says FOS

  • Abby Thomas, chief ombudsman of the Financial Ombudsman Service

    Ombudsman expects 10% increase in cases

  • FOS website

    FOS rapped by ICO over poor response times

  • FOS website

    FOS increases maximum award limit

  • Abby Thomas, chief executive and chief ombudsman at the Financial Ombudsman Service

    FOS complaints jump by 20% in 6 months

  • The Ombudsman has said it will charge £250 for CMCs to lodge a case

    Ombudsman to charge CMCs £250 per case

  • FOS CEO Abby Thomas

    FOS cases up 20% year on year to nearly 200,000

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