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  • MPs criticise FOS over exit of Chief Ombudsman

    The Treasury Select Committee has criticised the Financial Ombudsman Service for the way in which the departure of its former Chief Ombudsman and CEO Abby Thomas was handled.

  • Rosemount accuses FOS of "damaging advice firms"

    Financial Planning network Rosemount Financial Solutions has accused the Financial Ombudsman Service of damaging advice firms by acting as a “quasi-regulator.”

  • 40% rise in complaints to Financial Ombudsman

    The number of complaints received by the Financial Ombudsman Service climbed by more than 40% in the last three months of 2024.

  • Change management specialist joins Ombudsman

    Change management specialist Marc Harris has joined the Financial Ombudsman Service (FOS) as its new chief operating officer.

  • Ombudsman launches pension underpayments investigation

    The Parliamentary Ombudsman has launched an investigation into State Pension underpayments to tens of thousands of married women.

  • Ombudsman reports 27% increase in complaints for latest period

    Natalie Ceeney, FOS chief executive and chief ombudsman
  • Ombudsman warns that insurance complaints are on the up

    Natalie Ceeney, chief executive of FOS
  • Barclays warns of 'real harm' caused by claims management companies

    Barclays logo
  • Ombudsman proposes to increase compulsory levy to £23m

    Natalie Ceeney, chief executive of FOS
  • PPI sees complaints to the Ombudsman soar to record levels

    Complaints received during three months to 31 Dec 2012. Source: FOS
  • FOS Chief Ombudsman Ceeney steps down after 4 years

    Chief Ombudsman Natalie Ceeney
  • UCIS: Rule changes lead to investors questioning advice

    FOS building
  • FOS £150k compensation cap may be raised

  • Ombudsman plans to freeze case fees again

    FOS headquarters
  • Ombudsman reports 23% increase in pension complaints

    FOS website
  • FOS: SJP adviser wrong over pension plan suitability

    FOS headquarters
  • FOS rules against advice firm over investing in UCIS

    FOS building
  • Some advisers’ FOS concerns 'based on misunderstanding'

  • Cost to run FOS set to rise by about £30million

  • FOS rules firm was wrong over insistent client claim

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