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  • The investigation looked at communications from the Department for Work and Pensions

    Ombudsman accuses DWP of maladministration

  • The HQ for the Financial Ombudsman Service

    Integrity IFA scolded by FOS for ignoring client complaints

  • Nausicaa Delfas, interim chief executive and chief ombudsman of the FOS

    FOS considers funding model shake-up

  • The role is a public appointment made by the Secretary of State for the Department for Work and Pensions

    Lawyer appointed as new Pensions Ombudsman

  • FOS HQ

    FOS productivity up 12% but levy rises 10%

  • FOS HQ

    FOS uphold rate steady at 35% as complaints rise

  • FOS website

    Pension and investment complaints fall by 8%

  • FCA logo

    FCA restricts London IFA firm for multiple failings

  • Financial Ombudsman Service HQ

    4 advisers join FOS list of firms hit by most complaints

  • FCA HQ

    FCA proposes splitting fee blocks as fee freeze ends

  • Abby Thomas, chief ombudsman of the Financial Ombudsman Service

    Ombudsman expects 10% increase in cases

  • The 1995 Pensions Act and subsequent legislation raised the State Pension age for women born on or after 6 April 1950.

    Ombudsman tells DWP to pay WASPI compensation

  • Former Pensions Minister and industry expert Ros Altmann called on Parliament to take direct responsibility for what happens next.

    Analysis: WASPI compensation could cost DWP £10.5bn

  • Abby Thomas, chief executive and chief ombudsman at the Financial Ombudsman Service

    FOS complaints jump by 20% in 6 months

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