The number of complaints received by the Financial Ombudsman Service climbed by more than 40% in the last three months of 2024.
Financial Ombudsman Service chair Baroness Manzoor today announced she would be stepping down in August - just days after FOS CEO Abby Thomas quit the organisation.
The Financial Ombudsman Service (FOS) is to begin charging claims management companies (CMCs) and professional representatives for submitting claims from April, it confirmed today.
The Financial Ombudsman Service (FOS) is expecting to deal with 4,000 more fraud and scam cases in the banking and loan sector over the next 12 months - a rise of over 12%.
The Financial Ombudsman Service has reported a record 8,734 fraud and scam cases in just a three-month period this year, the highest ever quarterly level.
