Many have assumed that the Consumer Duty is a fixed piece of regulation, a tablet handed down from upon high about how to be decent to clients.

The FCA has published proposals to extend its new Consumer Duty requirements to its financial crime fighting and reporting rules.

The Consumer Duty was the main focus for adviser platforms in 2023 but not all of them impressed the FCA, according to Darren Winfield, insight consultant (wealth management) at Defaqto.

The Equity Release Council, the trade body for equity release providers, has published a new Consumer Duty-friendly guide to help financial advisers communicate more clearly and simply with clients about equity release.