Tuesday, 20 January 2015 12:53
44 centres across country to deliver new pensions service
There will be 44 centres across England and Wales to provide the new face to face pensions guidance, with between three and seven "highly trained" paid staff for each one.
The Citizens Advice Bureau has named the Pension Wise delivery centre locations this afternoon.
Each delivery centre will have "between three and seven paid members of highly trained staff providing pensions guidance", The Citizens Advice Bureau said.
Staff numbers will depend on local population and size of area covered by the delivery centre.
The Citizens Advice Bureau released a statement saying: "Face to face Pension Wise appointments will be available at delivery centre bureaux. The bureaux will also use a range of outreach locations to deliver guidance throughout England and Wales to ensure maximum access to the face to face service.
"People will be able to go into any Citizens Advice Bureau to find out about the Pension Wise service, whether they're eligible and be referred to book in with the nearest delivery centre. People will also be able to access guidance and information over the phone from The Pensions Advisory Service and online through the Pensions Wise website.
"Citizens Advice is working with the Treasury to make sure as many people as possible can easily access a face to face Pension wise session. To maximise coverage the charity is expected to announce a small number of extra delivery centres soon.
"Citizens Advice has had an excellent response to its recruitment drive for Pension Wise agents and caseworkers. People recruited to both roles will receive rigorous training and will deliver the pensions guidance as developed by HMT, TPAS and Citizens Advice. Staff will be assessed to ensure they meet FCA standards before they start offering guidance to the public."
Gillian Guy, chief executive of Citizens Advice, said: "Pensions guidance will be crucial in helping people understand their options as they approach retirement age. These 44 Citizens Advice Bureaux selected as delivery centres will be key to bringing the Pension Wise service to life and making sure that as many people as possible can access the guidance."
The CAB centres to provide the service are:
East Midlands
Derbyshire Districts
Lincoln and District
Leicestershire
East of England
Peterborough
Central and East Northamptonshire
Stevenage
Diss, Thetford and District
London
Merton and Lambeth
East End
Sutton Borough
North East
North Tyneside
Darlington
North West
Cheshire West
Manchester
North Liverpool
Allerdale
Lancashire West
South East
Rushmoor
West Oxon
Hastings and Rother 1066
High Wycombe
Arun and Chichester
Bournemouth
Maidstone
South West
Plymouth
Taunton
Cornwall
Wiltshire
West Midlands
Staffordshire Southwest
Wolverhampton
Shropshire
Coventry
Worcester and WHABAC
Yorkshire and Humber
Hull and East Riding
Sheffield
Leeds
Hambelton and Richmondshire
Wales
Powys
Cardiff and Vale
Caerphilly
Denbighshire
Ynys Mon
Pembrokeshire
Ceredigion
The Citizens Advice Bureau has named the Pension Wise delivery centre locations this afternoon.
Each delivery centre will have "between three and seven paid members of highly trained staff providing pensions guidance", The Citizens Advice Bureau said.
Staff numbers will depend on local population and size of area covered by the delivery centre.
The Citizens Advice Bureau released a statement saying: "Face to face Pension Wise appointments will be available at delivery centre bureaux. The bureaux will also use a range of outreach locations to deliver guidance throughout England and Wales to ensure maximum access to the face to face service.
"People will be able to go into any Citizens Advice Bureau to find out about the Pension Wise service, whether they're eligible and be referred to book in with the nearest delivery centre. People will also be able to access guidance and information over the phone from The Pensions Advisory Service and online through the Pensions Wise website.
"Citizens Advice is working with the Treasury to make sure as many people as possible can easily access a face to face Pension wise session. To maximise coverage the charity is expected to announce a small number of extra delivery centres soon.
"Citizens Advice has had an excellent response to its recruitment drive for Pension Wise agents and caseworkers. People recruited to both roles will receive rigorous training and will deliver the pensions guidance as developed by HMT, TPAS and Citizens Advice. Staff will be assessed to ensure they meet FCA standards before they start offering guidance to the public."
Gillian Guy, chief executive of Citizens Advice, said: "Pensions guidance will be crucial in helping people understand their options as they approach retirement age. These 44 Citizens Advice Bureaux selected as delivery centres will be key to bringing the Pension Wise service to life and making sure that as many people as possible can access the guidance."
The CAB centres to provide the service are:
East Midlands
Derbyshire Districts
Lincoln and District
Leicestershire
East of England
Peterborough
Central and East Northamptonshire
Stevenage
Diss, Thetford and District
London
Merton and Lambeth
East End
Sutton Borough
North East
North Tyneside
Darlington
North West
Cheshire West
Manchester
North Liverpool
Allerdale
Lancashire West
South East
Rushmoor
West Oxon
Hastings and Rother 1066
High Wycombe
Arun and Chichester
Bournemouth
Maidstone
South West
Plymouth
Taunton
Cornwall
Wiltshire
West Midlands
Staffordshire Southwest
Wolverhampton
Shropshire
Coventry
Worcester and WHABAC
Yorkshire and Humber
Hull and East Riding
Sheffield
Leeds
Hambelton and Richmondshire
Wales
Powys
Cardiff and Vale
Caerphilly
Denbighshire
Ynys Mon
Pembrokeshire
Ceredigion
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