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Free risk videos for Consumer Duty Alliance members
The Consumer Duty Alliance is offering Financial Planners and adviser firms which are members a free version of Money Alive Office videos, including its new ‘Investment Risk’ and popular ‘Protect Yourself From Scams’ box sets.
The investment risk box set is designed to work alongside an adviser’s risk profiling tool of choice.
It is suitable for new and experienced investors and will help first-time investors understand the concept of investment risk and things to consider.
It is also a useful refresher for the more seasoned investor, according to the Alliance.
The scams box set educates viewers about the increasing threat of scams and how they can reduce the chances of becoming a victim.
The free resources allow firms to send clients interactive educational videos and the products' reporting feature will help firms evidence a client’s engagement and understanding in line with FCA requirements.
Keith Richards, chief executive of the Consumer Duty Alliance and former CEO of the PFS, said: “Interactive videos are a powerful aid in helping to inform and empower people. These free resources powered by Money Alive are another great example of how professional support service providers across the Alliance are coming together to share good practice more widely, offering insights and tangible resources pro-bono, to help firms meet and evidence their obligations.”
Andy Kirby, Money Alive chief executive, said: “Investment risk is a critical concept for clients to understand so we’ve made a short box set on the topic which will help clients consider risk in a better-informed way.
"The box set, which can be viewed in just 15 minutes, also talks about risks central position in the advice process and the value an adviser can add when a client is making and reviewing investment and pension decisions.”
Money Alive Office was launched in 2018 and helps firms educate clients on a range of topics including pensions, protection, wills, LPAs and equity release.
The Consumer Duty Alliance launched in March 2023 as a not-for-profit, independent professional membership body. It incorporates the Financial Vulnerability Taskforce, the adoption of a consumer facing Financial Vulnerability Charter and the Pensions Advice Taskforce.
The Alliance works with practitioners, subject matter experts and affiliates to create good practice guidance, references and links to third parties supporting the profession in achieving their Consumer Duty requirements.
Individuals and firms can join the Alliance free by adopting an independent Code of Professional Standards; a new benchmark of good practice.