FOS warns complaints could soar to 210,000 this year

Thursday, 04 April 2024
Articles
FOS CEO Abby Thomas

The Financial Ombudsman Service expects the number of complaints it will receive this year to hit 210,000 - nearly 30,000 higher than predicted in December.

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FOS engages mobile phone expert as new CEO 

Thursday, 09 June 2022
Articles
Abby Thomas

The Financial Ombudsman Service has hired mobile phone customer service executive Abby Thomas to be its new CEO and Chief Ombudsman.

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