I had an especially stupid email recently. Yes – from a product provider – how did you guess? I’ll protect the guilty and not name them here. But the email was a ‘Vendor Assessment’, asking about our ‘Distribution Strategy’ and if we have ever broken our own rules.

Speaking personally, the least favourite part of any holiday is the car hire bit. Usually the hard part with car hire is all the stupid paperwork and ‘gotcha’ clauses.

The ‘Advice gap’ continues to crop up in the news, whether by way of being a problem for Artificial Intelligence to solve, or the source of regret from retiring consumers who did not, or could not, get timely and useful advice at a critical time in their lives.

A cursory glance at any form of ‘News’ media will illustrate the truth of the headline – ‘Good News is No News’.