Applications are now being accepted for the Institute of Financial Planning’s prestigious David Norton Award.

I am not sure that I have ever posed this question to any of my clients: “Do you trust me?”It’s a given. It is implicit in all our dealings with each other and has been since the day we opened the doors in May 2000.

The IFP's prestigious David Norton Building Excellence Award recognises planning firms going places. Shane Mullins, MD of this year's winner Fiscal Engineers, shares some of the secrets of his winning formula.