FOS uphold rate steady at 35% as complaints rise
- Thursday, 16 February 2023
- Articles
The Financial Ombudsman Service’s uphold rate has remained steady at 35% despite a rise in new enquiries and complaints about financial products.
Read more...FOS productivity up 12% but levy rises 10%
- Tuesday, 22 November 2022
- Articles
Caseworker productivity improved 12% at the Financial Ombudsman Service in 2021/22 as the Ombudsman confirmed this week that its compulsory levy will rise by over 10% for 2022/23.
Read more...Lawyer appointed as new Pensions Ombudsman
- Thursday, 01 September 2022
- Articles
Lawyer Dominic Harris has been appointed as the new Pensions Ombudsman from 16 January 2023.
Read more...FOS considers funding model shake-up
- Tuesday, 21 June 2022
- Articles
The Financial Ombudsman Service has proposed changes to its funding model to more accurately reflect the cost of individual cases.
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