Ombudsman reports 23% increase in pension complaints

The Financial Ombudsman’s annual review has revealed a significant increase in complaints about personal pension plans.

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Ombudsman complaints rise 8% in first half of 2015

The Financial Ombudsman Service took on 173,994 new cases in the first half of 2015 – an overall increase of 8% on the previous period. Read more...

Lloyds escapes £167m fine but still gets record penalty

Lloyds has escaped a £167m penalty but has still been handed the largest ever retail fine by the FCA - £117m. Read more...

FCA to set out next stage of PPI probe this summer

The FCA says it will set out the next steps in its investigation into complaints on PPI in the summer. Read more...

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