Royal London has added event-based support features to its income protection cover, alongside traditional cover.
The new features have been designed to support policyholders through significant life events that may not trigger a traditional claim but still have a financial and emotional impact.
The new features include:
- Support for serious child illness, loss and hospitalisation
- A three-month post-redundancy grace period
- Sabbatical cover
- A protected benefit promise (up to 10%)
- A fixed death benefit
Royal London says the changes provide greater clarity and consistency at claim stage, supporting fairer outcomes for customers.
Jo Miller, managing director of the Income Protection Task Force, said: “Redundancy, a seriously ill child or a career break are exactly the kinds of situations where people feel financially exposed and often don’t realise that protection can help.
“We believe that when features such as these are included in advice conversations, they encourage growth in the market and develop trust with customers.”
The changes follow Royal London’s review of its occupational products announced in April.
Royal London claims to be the UK’s largest customer-owned life, pensions and investment company. The provider has over 8.5m customers and £199bn of assets under management.
So far in 2026 the provider has shared £199m in profits with 2.4m eligible customers.