What quality matters most to our clients? Whatever else comes along, no machine or tool will ever replace empathy and that's the quality that all of our clients seek.  

Monday saw a grilling of Andrew Bailey, former CEO of the FCA, by Treasury Committee MPs regarding missed opportunities for the early detection of problems at the failed mini-bond provider London Capital & Finance. 

A year ago, in January 2020, who could have imagined what the following 12 months would bring. I know many will look back and think it’s a year that they would rather forget. 

Often people think about putting in place Lasting Power of Attorney for an elderly relative. Although it is something we talk to clients about all the time, I’m writing this article now having seen two high profile cases in the press in recent weeks which underline the vital Financial Planning importance of Power of Attorney.