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Ombudsman upholds lower percentage of complaints
FOS set to shake up fees in major overhaul
Consumer satisfaction slips at FOS despite backlog cut
FOS productivity up 12% but levy rises 10%
FOS plans to freeze levy and case fees
Baroness Manzoor reappointed as FOS chair
Ombudsman consults on complaints data
Pension and investment complaints fall by 8%
FOS to freeze case fee at £750
Regulators hail effectiveness of working together
FOS adviser complaints hold steady
Scam complaints to Ombudsman rise by a fifth
4 advisers join FOS list of firms hit by most complaints
FCA rejects allowing more SMEs complaint rights
FOS publishes plans to charge CMCs
BSPS cases set to decline in 2024 says FOS
Ombudsman expects 10% increase in cases
FOS rapped by ICO over poor response times
FOS increases maximum award limit
FOS complaints jump by 20% in 6 months
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