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  • FOS website

    FOS to increase award limit by £20k to £375k

  • FOS HQ

    SIPP firm Heritage Pensions goes into liquidation

  • FOS CEO Nausicaa Delfas

    FOS increases budget by over 18%

  • FOS website

    FOS pushes back complaints to firms

  • FCA logo

    FCA bans adviser after 13 FOS complaints

  • MPs questioned regulators about the British Steel Pension Scheme scandal yesterday

    Interventions have improved says FCA in BSPS probe

  • John Moret

    John Moret: The post-Carey risk of SIPP complaints surge

  • The Financial Ombudsman Service's HQ

    FOS quick settlement push sees £22m redress to consumers

  • Abby Thomas

    FOS engages mobile phone expert as new CEO 

  • Nausicaa Delfas, interim chief executive and chief ombudsman of the FOS

    FOS considers funding model shake-up

  • Nausicaa Delfas, interim chief executive and chief ombudsman of the FOS

    Complaints about advisers to FOS fall

  • ADSL website

    Securities firm linked to SIPP adviser fails

  • James Dipple-Johnstone

    FOS appoints deputy chief ombudsman and COO

  • The HQ building for the Financial Ombudsman Service

    Ombudsman upholds lower percentage of complaints

  • FOS HQ

    FOS set to shake up fees in major overhaul

  • Abby Thomas, chief ombudsman at the FOS, said the drop in consumer satisfaction scores was due to the ombudsman's prioritisation of older cases.

    Consumer satisfaction slips at FOS despite backlog cut

  • FOS HQ

    FOS productivity up 12% but levy rises 10%

  • FOS CEO Abby Thomas

    FOS plans to freeze levy and case fees

  • Editor Kevin O'Donnell

    Editor’s Comment: Rise in firm failures must stop

  • Financial Ombudsman Service HQ

    Baroness Manzoor reappointed as FOS chair

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