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  • FOS HQ

    FOS uphold rate steady at 35% as complaints rise

  • Financial Ombudsman Service website

    Ombudsman consults on complaints data

  • FOS HQ in London

    FOS to raise maximum award to £415,000

  • FOS HQ in London

    FOS to freeze case fee at £750

  • FOS website

    Regulators hail effectiveness of working together

  • Abby Thomas, chief executive and chief ombudsman of the Financial Ombudsman Service

    FOS adviser complaints hold steady

  • There was an increase in the numbers of complaints which contained the features of more than one scam.

    Scam complaints to Ombudsman rise by a fifth

  • FSCS website

    FSCS opens probe into failed Surrey adviser firm

  • FCA sign

    FCA revokes permissions of Devon-based firm

  • Editor Kevin O'Donnell

    Editor’s Comment: A new pot of honey for PPI firms?

  • FOS website

    FOS publishes plans to charge CMCs

  • FOS Business Plans and Budget

    BSPS cases set to decline in 2024 says FOS

  • Abby Thomas, chief ombudsman of the Financial Ombudsman Service

    Ombudsman expects 10% increase in cases

  • FOS website

    FOS rapped by ICO over poor response times

  • FOS CEO Abby Thomas

    FOS warns complaints could soar to 210,000 this year

  • FOS website

    FOS increases maximum award limit

  • Abby Thomas, chief executive and chief ombudsman at the Financial Ombudsman Service

    FOS complaints jump by 20% in 6 months

  • PIMFA's Simon Harrington

    PIMFA urges higher FOS case fees for CMCs

  • FOS CEO Abby Thomas

    FOS cases up 20% year on year to nearly 200,000

  • FSCS website

    FSCS probes failed SSAS-linked DFM firm

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