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  • Pension savers lose track of 3.3m pots worth £31bn

    The total value of ‘lost’ pension pots - pensions which have become ‘disconnected’ with their owners - increased by £4.5bn from £26.6bn to £31.1bn between 2022 and 2024, by the Pensions Policy Institute (PPI) has revealed in a new report.
  • Lloyds TSB branch

    Lloyds sets aside £3.2bn for PPI redress

  • FOS chief executive Natalie Ceeney

    Half of all FOS complaints bought by third parties

  • Barclays profits fall to £2.6bn due to PPI scandal

  • Table showing complaints received by FOS for Q1 2011. Source: FOS

    FOS receives 900 PPI complaints a day

  • Lloyds Banking Group sees £3.3bn loss due to PPI

  • Table showing amounts paid out in PPI compensation per month. Source: FSA

    Banks pay out £215m in PPI compensation

  • Data provider Defaqto

    Defaqto says protection offers opportunities despite PPI woes

  • FSA HQ

    PPI redress totals almost £2bn in 2011, says FSA

  • Lloyds makes loss of £3.5bn in 2011 mainly due to PPI claims

  • Barclays tops Ombudsman complaints list for second half of 2011

  • FSA issues guidance for firms contacting PPI victims

  • FOS chief executive Natalie Ceeney

    Financial Ombudsman Service confirms 2012/13 budget of £191m

  • Graph showing number of complaints received since 2006. Source: FSA

    PPI causes financial services redress to more than double to £2bn

  • Martin Lewis from Money Saving Expert

    PPI Summit held to improve claims process

  • Houses of Parliament. Source: Parliament UK

    Government urged to regulate PPI claim firms

  • Lloyds Banking Group

    Lloyds records £439m loss after high PPI redress claims

  • Lloyds TSB branch

    Banks set aside further £10bn in PPI redress

  • PPI redress since Jan 2011, source: FOS

    PPI redress reaches £5.4bn for consumers

  • Natalie Ceeney, FOS chief executive and chief ombudsman

    Ombudsman reports 27% increase in complaints for latest period

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