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  • Just 40% of vulnerable customers disclose issues

    The FCA wants more vulnerable customers to seek help as it emerged that just four in 10 vulnerable clients have disclosed their vulnerability to the regulated firms they deal with, it said today.

  • ABI to announce new code to protect vulnerable

  • FCA targets firms’ culture with vulnerable customers probe

    FCA
  • FCA to toughen up protection for 24m vulnerable clients

    FCA interim CEO Christopher Woolard
  • 1 in 4 adults hit financially by pandemic - FCA

    FCA HQ
  • FCA publishes final guidance on vulnerable customers

    FCA headquarters
  • Advisers struggle to discuss vulnerability with clients

    PFS website
  • 1 in 3 finance professionals ‘vulnerable’

    CISI CEO Simon Culhane
  • Guest Column: Developing 'vulnerable customer' strategies

    Vulnerable clients often struggle to sort out their finances
  • Planners underestimating client vulnerability

    Six in ten of the advisers surveyed only recognised half of the vulnerability related conditions identified by the FCA
  • FCA wins judgment against unauthorised mortgage brokers

    FCA HQ
  • 7.4m unable to contact their financial providers

    FCA HQ
  • FCA to review treatment of vulnerable customers

    FCA HQ

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