FOS receives hundreds of ‘ambulance chaser’ complaints
- Wednesday, 21 August 2019
- Articles
The Financial Ombudsman Service (FOS) has received hundreds of complaints about the activities of claims management companies (CMCs) – so-called ‘ambulance chasers’.
Read more...Consumer complaints contradict provider perceptions
- Monday, 22 July 2019
- Articles
UK financial services firms are underperforming when it comes to complaints handling, despite their growing belief that customers are satisfied with their performance.
Read more...Ambulance chasers spur huge jump in SIPP complaints
- Wednesday, 15 May 2019
- Articles
Claims management companies and law firms are submitting two thirds of all SIPP complaints - double the percentage seen in the previous year, according to Financial Ombudsman Service (FOS) figures out today.
Read more...New FCA data shows 5% drop in complaints
- Thursday, 18 April 2019
- Articles
FCA figures have shown a fall in the number of complaints about regulated firms.
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