Caseworker productivity improved 12% at the Financial Ombudsman Service in 2021/22 as the Ombudsman confirmed this week that its compulsory levy will rise by over 10% for 2022/23.
The Financial Ombudsman Service (FOS) has made headway in tackling its case backlog but has seen consumer satisfaction levels drop.
Inheritance tax (IHT) receipts leapt to £4.1bn between April and October, according to figures released by HMRC today.
Fast-growing Financial Planning firm Progeny Group has acquired three-office Chartered Financial Planning firm Lewis Brownlee Financial Services to expand in the South of England.
Adviser platform Novia is to cut its charges from the start of 2023 following a review of its pricing strategy.
STAR, the industry collaboration initiative, has launched a provider accreditation scheme aimed at tackling delays in savings, investment and pension transfers.
Financial Planner and wealth manager Evelyn Partners has hired former Serious Fraud Office (SFO) and Financial Conduct Authority (FCA) senior investigator Annabel Kerley.
Searches for annuities on search engine Google have increased by 50% since the start of the year, according to new data.
The Financial Conduct Authority has publicly censured Mohammad Ataur Rahman Prodhan, the former chief executive officer of Sonali Bank (UK) Limited (SBUK), for anti-money laundering failings.
The vast majority of financial advisers focus too much on portfolio performance and fail to evidence to clients the value of their advice, a new study suggests.