FOS engages mobile phone expert as new CEO
- Thursday, 09 June 2022
- Articles
The Financial Ombudsman Service has hired mobile phone customer service executive Abby Thomas to be its new CEO and Chief Ombudsman.
Read more...FOS quick settlement push sees £22m redress to consumers
- Tuesday, 24 May 2022
- Articles
The Financial Ombudsman Service’s (FOS) quick complaints settlement initiative has seen £22m in redress secured for consumers.
Read more...John Moret: The post-Carey risk of SIPP complaints surge
- Friday, 29 April 2022
- Comment
In my last article I questioned just what is “fair and reasonable” when it comes to regulation. This was prompted by a recent FOS determination involving a complaint by a Mr T. against Rowanmoor Pensions.
Read more...Interventions have improved says FCA in BSPS probe
- Thursday, 28 April 2022
- Articles
The Financial Conduct Authority (FCA) is getting better at timely consumer interventions, chief executive Nikhil Rathi has told MPs during their probe into the British Steel Pensions Scheme (BSPS) scandal.
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