FOS complaints jump by 20% in 6 months

The Financial Ombudsman Service received a total of 95,349 complaints between 1 July and 31 December 2023 compared to 79,921 complaints in the same period in 2022.


Analysis: WASPI compensation could cost DWP £10.5bn

Redress of between £500 and £3,000 for WASPI women, as recommended by the Ombudsman in its report today, would cost the DWP between £3.5bn and £10.5bn according to Hargreaves Lansdown.


Ombudsman tells DWP to pay WASPI compensation

The Parliamentary and Health Service Ombudsman has called on the Department for Work and Pensions to consider paying compensation to women born in the 1950s hit by the increase in the State Pension age.


Ombudsman expects 10% increase in cases

The Financial Ombudsman Service is expecting over 181,000 consumer complaints in the 2024/25 financial year, according to its annual consultation paper.

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