The Personal Finance Society has launched a Consumer Duty digital learning tool for Financial Planners.

The suite includes two new courses and a diagnostic tool.

The Consumer Duty Good Practice Examples course is designed for senior staff and leaders. It aims to help finance professionals embed and optimise any necessary practical and cultural changes using real-world examples of firms that have successfully aligned their processes with Consumer Duty standards.

The Consumer Duty Action Planning Process course offers a pragmatic framework for prioritising consumer-centricity, compiling evidence, and driving cultural shifts within teams and firms. This course is tailored for advisers working in small firms and leaders of teams or departments in medium-sized firms.

The Consumer Duty Practice Diagnostic Tool is designed to identify weaknesses in implementation of Consumer Duty and is tailored to small firms and leaders of teams or departments in medium-sized firms.

The tools have been developed to help members comply with the new FCA regulations.

Don MacIntyre, interim CEO for the PFS, said: “We are proud to introduce the Consumer Duty digital learning suite, which builds on the significant resources already developed by the PFS to meet business needs.

"I would encourage all finance professionals to identify and take the steps needed to drive our sector forward, embracing the positive shift in culture intended by the FCA with the introduction of its Consumer Duty regulations.”

The PFS will also run interactive in-person Consumer Duty Action Planning Workshops on 19 and 25 October to support members in the early stages of implementation.

The Personal Finance Society is a 40,000-member professional body and provides the Chartered Financial Planner designation.