Regulation

Wheatley: Poor regulation let industry move too far from consumers

Wednesday, 10 July 2013

Martin Wheatley, chief executive of the Financial Conduct Authority, believes financial services "flew too close to the sun" during the boom years. Read more ...

Tagged under #FSA #regulation #Martin Wheatley #ABI #FCA

Smaller advisory firms slam the FSA's handling of RDR

Friday, 03 May 2013

Articles

Firms affected by the RDR have strongly criticised the regulator's handling of the process and questioned whether the RDR will be beneficial. Read more ...

Tagged under #RDR #FSA #regulation #Martin Wheatley #FCA #Financial Planning

Firms want clearer regulation and communication from new regulator

Friday, 03 May 2013

Articles

Firms have told the Financial Conduct Authority they would like to see more focus on competition, clearer regulation and better communication. Read more ...

Tagged under #FSA #regulation #FCA #FCA Practitioner Panel

Behavioural economics to become key part of new FCA identity

Thursday, 11 April 2013

Articles

Martin Wheatley, chief executive of the Financial Conduct Authority, believes behavioural economics will play a part in the FCA's new style of regulation. Read more ...

Tagged under #regulation #Martin Wheatley #FCA #behavioural economics

FCA examines how to improve redress letters to consumers

Wednesday, 10 April 2013

Articles

Redress letters should use bullet points to highlight important parts and be followed up with reminders in order to receive maximum response. Read more ...

Tagged under #regulation #FCA #redress

Consumers unaware of possible impact of regulatory changes

Thursday, 04 April 2013

Articles

Standard Life Investments says consumers need to be aware that increased regulation could lead to adverse consequences. Read more ...

Tagged under #regulation #Standard Life Investment

Over £1bn in fines levied by UK regulatory bodies since 2007

Wednesday, 03 April 2013

Articles

Research by Ernst & Young's Fraud Investigation and Dispute Services team has revealed that the total fines issued to UK firms and executives for fraudulent activity has exceeded £1billion in the past five years. Read more ...

Tagged under #regulation #Fraud #Ernst & Young #fines

FCA demands better customer service to restore trust in firms

Wednesday, 13 March 2013

Articles

Martin Wheatley, designate chief executive of the Financial Conduct Authority, believes good customer service needs to become the "bread and butter staple" of City firms. Read more ...