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Behavioural economics to become key part of new FCA identity
- Thursday, 11 April 2013
- Articles
Martin Wheatley, chief executive of the Financial Conduct Authority, believes behavioural economics will play a part in the FCA's new style of regulation.
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FCA examines how to improve redress letters to consumers
- Wednesday, 10 April 2013
- Articles
Redress letters should use bullet points to highlight important parts and be followed up with reminders in order to receive maximum response.
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Consumers unaware of possible impact of regulatory changes
- Thursday, 04 April 2013
- Articles
Standard Life Investments says consumers need to be aware that increased regulation could lead to adverse consequences.
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Over £1bn in fines levied by UK regulatory bodies since 2007
- Wednesday, 03 April 2013
- Articles
Research by Ernst & Young's Fraud Investigation and Dispute Services team has revealed that the total fines issued to UK firms and executives for fraudulent activity has exceeded £1billion in the past five years.
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FCA demands better customer service to restore trust in firms
- Wednesday, 13 March 2013
- Articles
Martin Wheatley, designate chief executive of the Financial Conduct Authority, believes good customer service needs to become the "bread and butter staple" of City firms.
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Government committee seeks new administrator for Libor
- Tuesday, 26 February 2013
- Articles
The Government has announced it has appointed a committee to seek a new administrator of the Libor.
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IMA chief executive sets out challenges for his successor
- Monday, 05 November 2012
- Articles
Chief executive of the Investment Management Association Richard Saunders has spoken about the challenges facing his successor.
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