Origo chief executive Anthony Rafferty has urged Financial Planners and other industry professionals to tell the fintech about their problems so the business can work on ways to help.

“Tell us your pain points and we’ll develop new solutions,” he said.

Talking at a recent Origo industry event, he said he wants to “empower the industry to become more efficient, cost effective and most importantly, deliver better outcomes for consumers.”

Last year Origo went through a change in ownership, from being owned by 12 of the biggest pensions and investment businesses in the UK, to become owned by private equity firm Vespa.

That’s resulted in “greater flexibility and the ability to identify issues and bring solutions to market faster,” Mr Rafferty claimed, citing the Unipass Letter of Authority as an industry-focussed service with which the business is having particular success.

“It is a service that financial advisers have had at the top of their wish list for a number of years – and anybody who has gone for financial advice will know just how broken the current, often manual, process is,” he said.

Mr Rafferty said Origo is also helping the industry to comply with Consumer Duty, “which we expect to be a real catalyst for us.”

“Consumer Duty requires companies to look at every aspect of their business to ensure good outcomes for consumer’s and avoid foreseeable harm,” he said.

“We expect to see more companies turn to technology to help them address the pain points in their processes and to ensure their service levels deliver against the new rules.”