The Financial Ombudsman Service (FOS) is normally seen as a bastion of stability but this view has been rocked in the past week with the sudden and unexpected departure of CEO and Chief Ombudsman Abby Thomas.

I’ve had a few wake up calls recently that have reminded me that I am now officially too old to die young. 

We have had a few ‘interesting’ interactions with clients and providers this week. One client is struggling with their bank. In essence, they have banked with them for over 50 years, and have always had a ‘personal banker’. They used to be called bank managers….

High Net Worth Individuals (HNWI) say their confidence in the economy has almost halved since Labour came to power, according to a new report by wealth manager Saltus Wealth.

A third of investors (31%) are increasing their ISA contributions to avoid paying additional tax under the Capital Gains Tax changes announced in the most recent Budget, according to new research.

The Personal Finance Society’s pro-bono initiative called Forces MoneyPlan has delivered 656 guidance sessions to support of Armed Forces personnel and veterans.

Advisers have warned the FCA that its proposed introduction of targeted support under the Advice Guidance Boundary Review could cause significant consumer harm if the difference between guidance and advice is not more clearly defined.

Sarah Smart, chair of The Pensions Regulator, is to step down in July after nearly 10 years on the TPR board.

The Financial Conduct Authority has charged Lisa Campbell of Campbell & Associates Independent Financial Advice Ltd (FRN 602550) with multiple fraud offences.

Financial Planning solutions provider Benchmark Capital, part of Schroders, is to acquire Huddersfield-based adviser firm Robertson Baxter.