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  • Caroline Wayman of FOS

    Ambulance chasers spur huge jump in SIPP complaints

  • Huntswood Complaints Outlook 2019

    Consumer complaints contradict provider perceptions

  • FOS

    FOS receives hundreds of ‘ambulance chaser’ complaints

  •  FCA

    FCA data shows 4.29m complaints for first half of 2019

  • H2 2019 Complaints Data - FCA

    Financial complaints soar to over 6m - FCA

  • FOS CEO Caroline Wayman

    FOS reports 117,000 fewer complaints

  • Caroline Wayman, chief ombudsman and chief executive of the Financial Ombudsman Service

    FOS receives 3,500 Coronavirus related complaints

  • Amerdeep Somal (courtesy LinkedIn/Amerdeep Somal)

    FCA appoints new Complaints Commissioner

  • FOS complaints fall to lowest level for 7 years

  • FOS building

    FOS says Covid-19-related complaints top 10,000

  • The impact of Covid-19 on FOS complaints

    FOS reports 30% complaints rise due to Covid-19

  • Complaints are up for investment and pensions

    Nearly 2m financial complaints in 6 months - FCA

  • Alex Neill, chief executive at complaints firm Resolver

    Pension complaints drop 69% - report

  • Portal Financial LLP website

    SIPP adviser shuts after surge in CMC-linked complaints

  • FOS website

    FOS warns of ‘dramatic’ rise in scam complaints

  • FOS CEO Nausicaa Delfas

    FOS sees 30% increase in money transfer scams 

  • FOS interim CEO Nausicaa Delfaas

    FOS plans major shake-up to improve service 

  • FOS CEO Nausicaa Delfas

    FOS plans £44m increase in budget as cases rise

  • FOS website

    FOS pushes back complaints to firms

  • FCA logo

    FCA bans adviser after 13 FOS complaints

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