FCA bans adviser after 13 FOS complaints

The FCA has barred a financial adviser indefinitely from carrying out regulated activities after 13 complaints to the Financial Ombudsman Scheme (FOS).

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FOS pushes back complaints to firms

The Financial Ombudsman Service upheld a higher percentage of complaints in the second half of 2021 than the previous six months, latest data from the complaints handling service has revealed.

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FOS plans £44m increase in budget as cases rise

The Financial Ombudsman Service is planning to increase its budget by £44m to £283.8m in 2022/23 to cope with an expected increase in more complex cases.

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FOS plans major shake-up to improve service 

The Financial Ombudsman Service is to reform the organisation to provide a better service to customers.

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