FCA data shows 4.29m complaints for first half of 2019
- Thursday, 17 October 2019
- Articles
The FCA has revealed it received 4.29m complaints in the first half of 2019.
Read more...FOS receives hundreds of ‘ambulance chaser’ complaints
- Wednesday, 21 August 2019
- Articles
The Financial Ombudsman Service (FOS) has received hundreds of complaints about the activities of claims management companies (CMCs) – so-called ‘ambulance chasers’.
Read more...Consumer complaints contradict provider perceptions
- Monday, 22 July 2019
- Articles
UK financial services firms are underperforming when it comes to complaints handling, despite their growing belief that customers are satisfied with their performance.
Read more...Ambulance chasers spur huge jump in SIPP complaints
- Wednesday, 15 May 2019
- Articles
Claims management companies and law firms are submitting two thirds of all SIPP complaints - double the percentage seen in the previous year, according to Financial Ombudsman Service (FOS) figures out today.
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