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  • FOS complaints fall to lowest level for 7 years

  • FOS says Covid-19-related complaints top 10,000

    FOS building
  • FOS reports 30% complaints rise due to Covid-19

    The impact of Covid-19 on FOS complaints
  • Nearly 2m financial complaints in 6 months - FCA

    Complaints are up for investment and pensions
  • Pension complaints drop 69% - report

    Alex Neill, chief executive at complaints firm Resolver
  • SIPP adviser shuts after surge in CMC-linked complaints

    Portal Financial LLP website
  • FOS warns of ‘dramatic’ rise in scam complaints

    FOS website
  • FOS sees 30% increase in money transfer scams 

    FOS CEO Nausicaa Delfas
  • FOS plans major shake-up to improve service 

    FOS interim CEO Nausicaa Delfaas
  • FOS plans £44m increase in budget as cases rise

    FOS CEO Nausicaa Delfas
  • FOS pushes back complaints to firms

    FOS website
  • FCA bans adviser after 13 FOS complaints

    FCA logo
  • FOS quick settlement push sees £22m redress to consumers

    The Financial Ombudsman Service's HQ
  • Complaints about advisers to FOS fall

    Nausicaa Delfas, interim chief executive and chief ombudsman of the FOS
  • Ombudsman upholds lower percentage of complaints

    The HQ building for the Financial Ombudsman Service
  • FOS set to shake up fees in major overhaul

    FOS HQ
  • FOS plans to freeze levy and case fees

    FOS CEO Abby Thomas
  • Baroness Manzoor reappointed as FOS chair

    Financial Ombudsman Service HQ
  • Ombudsman consults on complaints data

    Financial Ombudsman Service website
  • Pension and investment complaints fall by 8%

    FOS website
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